At ‘Bloody Young’, a brand owned by Vibhaga Group, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, register an account, or make a purchase. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

When you visit our website, create an account, or place an order, we collect the following types of information:

• Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment details. These are necessary to process your orders and provide customer support.
• Account Information: When you create an account on our website, we store your username, password, and order history.
• Payment Information: We collect payment details to process transactions securely. Payment information is processed by third-party payment providers and is not stored by us.
• Browsing Information: We may collect non-personal information about your interaction with our website, such as IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the site). This helps us improve our website and services.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations, shipping updates, and delivery notifications.
• Account Management: To allow you to create and manage your account, track your order history, and access personalized features.
• Customer Support: To respond to your inquiries, handle returns or refunds, and provide any necessary assistance related to your orders.
• Marketing & Communication: With your consent, we may send you promotional emails, newsletters, and special offers related to our products. You can opt out of receiving these communications at any time by following the instructions provided in the emails.
• Website Improvement: We use browsing information to analyze trends, improve our website’s functionality, and enhance your overall shopping experience.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, shipping carriers, and IT service providers. These third parties are obligated to protect your data and use it only for the services they provide to us.
• Legal Obligations: We may disclose your information if required by law or in response to valid legal processes (such as subpoenas or court orders), or to protect the rights, property, and safety of Vibhaga Group, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technologies to safeguard sensitive data during transmission, and we follow best practices for data security.

Please note that no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize you when you return to our website. They help us remember your preferences, keep track of items in your shopping cart, and understand how you interact with our site.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

• Access and Correction: You have the right to access the personal information we hold about you. If you believe any information is incorrect or incomplete, you can request corrections.
• Deletion: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format for transferring to another service.
• Opt-Out of Marketing: You may opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices, content, or services provided by these external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

8. Children’s Privacy

Our website and services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal, accounting, or reporting obligations. When your information is no longer required, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: legal@vibhaga.com
Phone: +91 9700704595
Address: 11-3-451, New Ashok Nagar, Parsigutta, Secunderabad, Hyderabad – 500061, Telangana, India.